Westlands Constituency NG-CDF
National Secretariat • Republic of Kenya

About NG-CDF Board

Established under the National Government Constituencies Development Fund Act, 2015 to oversee equitable socio-economic development and poverty alleviation across all 290 constituencies in Kenya.

Overview Mandate & Values Our Journey Board Members Management Team Key Achievements NG-CDF Acts Service Charter

Our Commitment to Kenyan Citizens

This Citizens' Service Delivery Charter is a binding social contract between the NG-CDF Board and the people of Kenya. It defines our core service standards, guaranteed delivery timelines, citizen entitlements, and dispute redress channels.

Service Delivery Standards & Timelines

Service Rendered Statutory Requirements User Charges Maximum Timeline
Constituency Project Proposal Approval Ward baraza minutes, BQ, NG-CDFC approval FREE 30 Working Days
Fund Requisition & PMC Disbursement Approved project code, PMC bank details FREE 14 Working Days
Bursary Application & Award Processing Completed form, admission letter, fees statement FREE 21 Working Days
Tender Document Issuance PPADA 2015 public notification FREE (Online) Instant Download
Citizen Grievance Acknowledgment Written or online portal submission FREE Within 48 Hours
Citizen Grievance Resolution & Feedback Valid contact details and reference ticket FREE 14 Working Days
Access to Information (ATI) Requests Formal request under Section 96 ATI Act 2016 Statutory Photocopy Costs Only 7 Working Days

Citizen Rights

  • Right to participate in ward project identification barazas without political discrimination.
  • Right to inspect public project sites, Bill of Quantities (BQ), and contractor award details.
  • Right to apply for educational bursaries free of charge and receive transparent scoring feedback.
  • Right to timely feedback and fair administrative action in accordance with Article 47 of the Constitution.

Citizen Obligations

  • Attending public barazas and actively prioritizing viable community development projects.
  • Protecting public facilities (classrooms, dormitories, police posts) from vandalism.
  • Reporting stalled works, contractor absenteeism, or misappropriation promptly through the portal.
  • Providing truthful documentation in bursary applications.